Are You Experiencing These Property Management Problems?
You are consistently finding errors in your financial statements
You have to constantly contact your manager/s for explanation
The market is becoming uncertain, complicated & legally onorous.
Most asset managers don’t keep tenants financially accountable.
Poorly managed arrears can cause serious cash flow issues.
You are often worried about unhappy tenants and prolonged vacancies.
Staying on top of government legislation & compliance is challenging.
What's The Real Property Management Cost?
If your property isn’t managed correctly by an experienced industrial, retail and commercial property manager, it can result in not only minimal rental growth, depreciating asset values and loss of income, but also risk of increased liability. In an ever-increasing litigious environment, the relationship you have with your property manager ultimately is about trust and competence. You may also experience unhappy or short term tenants, escalating maintenance issues and increased vacancies. This is the last thing you want to worry about when you’re trying to build a successful property investment portfolio and is why careful consideration is required.
What If Your Property Manager Acheived The Following?
Your investment had consistent, compounding returns every year.
You had zero to minimal vacancy rates and high tenant retention.
Your team identified and discussed issues before they become a problem.
Maintenance was budgeted into monthly outgoings and actioned fast
You had net leases so tenants cover expenses and protect your face rental.
Documentation and compliance was consistently reviewed and managed
Your manager had a relationship with tenants and ensured accountability.
This is the property management solution you’ve been looking for.
We offer full-service, property management strategies that protect your legal position as the landlord, while also creating greater financial returns and capital gains.
Its important to have a team of people with significant industrial, retail and commercial property experience who over the past 30 years, have been through various market cycles and financial downturns.
Your property manager needs to have the experience and skills to predict the issues before they actually become a problem.
By being mindful of a tenant’s needs, we ensure they remain content and continue leasing your building, therefore reducing vacancy risk.
We have many long term clients who have been with Chase Commercial for over 20 years who own buildings and have enjoyed consistent income and improved property values, and if the time arises can professionally sell the property for you.
With innovative cloud-based property management technology, in-house legal advice, 24-hour support, and a CRM database of 60,000+ contacts, our dedication to our clients is award-winning with several REIQ achievements, most recently being named commercial and industrial real estate agency for Queensland with the 2022 and 2023 REIQ award for excellence and the latest information from the Property Council of Australia. We’d love to show you why.
Property Management Division
Our Process
First of all, undertake a physical inspection of the property and produce a detailed report
with strengths and weaknesses
of the asset.
Onboard the client, discuss budgets, set expectations and demonstrate how we increase value, rent, appearance and letability of the asset.
Talk to specialised subcontractors to produce a detailed investment breakdown in our property management software so there are no unexpected costs.
Set monthly cap-ex budgets and determine tenant and landlord responsibilities relevant to the lease documentation.
Implement the make-good, set and adjust rentals at market, and discuss the promotion plan with our leasing team to identify strong-trading, secure tenants.
If vacant, draft leasing documentation, implement marketing plan and discuss target tenant profile and incentives.
Undertake inspections, negotiate written offers from tenants, request deposits and finalise lease documentation.
Coordinate any required fitouts, finalize hand over of the tenancy and regularly maintaining healthy, long-term relationships.
Our Services
Reviewing disclosure documents, ensuring the correct setup is undertaken, rent review is undertaken, rent review percentages, review clauses, outgoings and expenses
In-house trust accounting and facilities management (e.g. maintenance of escalators, lifts, HVAC, security, fire, asbestos, building safety and compliance).
Conducting half-yearly property inspection reports, and providing monthly financial statements to client and accountant.
Cloud-based sync from Westpac trust account, Xero and management software, in one seamless system.
Strict rental arrears policy and outgoings management including rental reminders sent via text and email.
Undertake inspections, negotiate written offers from tenants, request deposits and finalise lease documentation.
Assets Under Management
Average Vacancy Rate
Average Return On Investment
Average Arrears
It is time to let someone else do all the hard work
Many other sophisticated investors have already made the switch to Chase.